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    1.About glodhome.com

    Glodhome is one of the largest online trading virtual commodity trading platforms. We provide services for the currency in the game, such as items in the game. Our company has been working in this field for 2 years and has become more powerful through the hard work of all employees to ensure that our customers receive the best and most effective service. Since the company was founded in 2018, we now have more than 10,000 members enjoying our quality service.

    Glodhome puts FAITH&SERVICE in our first place and allows our customers to enjoy their internet trade journey at the lowest price. You can find cheap deals and customer feedback every day to learn more about us.

    I hope that you will enjoy our service one day and talk to our professional and qualified team members, and provide you with 24/7 service to meet any game requirements. Let us be your real combat partner and help you. Make the right choices and we will always be at your service. Glodhome works with you to add fun to your life!

    2.Sign up @ glodhome.com

    1. Creating a www.glodhome.com Account in advance.

    2. Do I have to register an account to order from www.glodhome.com?

    No, www.glodhome.com accounts are there for your convenience to save time on your next visit. But, you do not have to create an account to order from www.glodhome.com. You also can place the order through our website without login.

    3.Refund policy

    If you wish to cancel your order when the payment has been confirmed but the order has not been started, we will send you a full refund immediately, and we will permanently delete all of your personal information from our system. If you wish to cancel your order when the payment has been confirmed but the order is partially completed, we will send you a partial refund for how much of the work we have not finished. We will refund you within 24 hours.

    4.Your prices double rose on my server, what's up?

    There will be only one reason if the game currency prices change a lot in a short period: the demands excess the supplies. glodhome will never abuse the price for no reason. We dedicate to provide high quality service with low price.

    5.What is your storage situation?

    Since the supply is unstable, the storage changes vary with market float. Whenever you need to know the gold storage or order status, please simply click our 24/7 Live Chat to check with our sales representative.

    6.Will using your services ban my account?

    No. We have been selling items to hundreds of customers in wow games. Our customers have never been banned using our services.You just go into the raids with a team and get the items.

    7.How secure is your service? Is it safe if I release my account name and password to you?

    Yes. At glodhome, we take safeguarding your personal information very seriously. All staff members hold a profession standard in our service provided. We have developed strict policies to guarantee our customer's privacy. The only person can access your information is our teamleader. Once the raids are completed, We will advise you that the service has been completed and that you should change your password as a precaution

    8.Are there discounts for large orders?

    YES.   www.glodhome.com account is for your convenience to save you time on your next visit.  You can also place an order through our website without having to log in. However, there are some games that offer discounts for registered members, points activities and discounts, so ask friends to sign up for membership and get more offers.

    9.How can I get a coupon for my order?

    You can always enjoy a lower price by using a coupon.  Please pay attention to glodhome promotional information and news. You may also find glodhome official coupon and discount codes shared on some coupon sites.

    10.After the delivery in game, your game developer asked the gold/item back immediately. And he said that is for system record, he will send me more gold/item as gift. Why?

    We assure you that please DO NOT SEND ANY GOLD/ITEM BACK to anyone in game once you received it successfully. It must be some cheater pretended to be our game developer for your gold/item. Just remember do not send it back to anyone at any time. Or we will not do any compensation for that kind of loss. Please be aware of such issue.

    11.Should I contact you for trade once I make the order successfully?

    Once we received your order, we will send you an emailto notify you. You could wait for our email as well for trade notification. Usually, we need arrange the delivery with order queue. Thus please kindly allow us some time to prepare for you till we notify you for trade via email

    12.Why should I wait in the game for such a long time but no one contacts me?

    Since many customers login the game for delivery, our game developers need arrange and do delivery one by one, which may cause the delay. Please stay in game patiently. Our game developer will PM/whisper you as soon as possible.

    13.How long does delivery take?

    This is one of the most worrying issues. If your order is in stock, we can usually ship it within 15 minutes (the delivery time of each game is different, please refer to the time indicated on the order, such as GOG and other games, we usually trade within 15 minutes) . In order to speed up the transaction, please contact our customer service immediately after placing the order, or log in to the game role of your order, waiting for us to ship your goods. If there are special circumstances, our customer service staff will communicate with you in time.

    14.I have been waiting in game for a really long time. How do I confirm my order?

    If you have placed an order and have been waiting in game for more than 30 minutes, first check your contact email to see if we have tried to locate you. If no email is in your inbox, feel free to log into our live chat window and speak with one of our customer service representatives to confirm everything is alright with your order.

    15.Is it safe to buy gold? Is your gold legal?

    Yes. All of our in-game currency is 100% handwork by our gold supplier team. We would never allow using cheats, automation software (bots), hacks, mods or any other third-party software to farm illegal gold for selling.


    To guarantee your safe buying, glodhome provides secure payment options at your choice. glodhome website is enrolled in Trustwave's Trusted Commerce™ program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations including: American Express, Diners Club, Discover, JCB, MasterCard Worldwide, Visa, Inc. and Visa Europe.  You can pay safe with us.


    To guarantee the safe in-game trading and minimize the risk of transaction, glodhome offers you several delivery method suggestions of your game.

    16.Your Live Chat is on but you are not responding. What's wrong?

    Sometimes our Customer Sevice Reprsentatives are all busy dealing with every customers' problems, and could not respond you in short time, please bear with us. We will respond to you as soon as possible. You may also email your Inquiries or requests to us if you are having difficulties in messaging us, and we would reply your letter within 30 minutes max after we got your email.

    17.Why I didn't get compensation for a delay?

    If you didn't get compensation for your order delay, you could find some reasons in the "Order Tracking". You are agreeing to all of these terms, conditions and notices in the disclaimer below. The following order conditions will NOT be included in our 5 Hour Delivery Program.

    18.What kind of payment methods do you accept?

    We accept PayPal, Credit Card via PayPal, Visa, MasterCard ,Western Union as the payment methods.

    19.What is pending e-check, How do I avoid sending an e-check?

    A pending-e-check, like writing an electronically check, is a kind of payment method for Pay Pal. It will take days to clear as Pay Pal needs to verify the funds within the senders account. Once the check is cleared, the payment will be transferred to our account and your order is approved immediately.


    An unverified account without sufficient balance of your Paypal account results in an e-check. And it usually takes 3-4 days for the payment provider to contact your bank to verify that funds. So if you want to avoid an e-check, the verification process for your account must be completed and there are sufficient funds available. Which option is currently selected for your payment, and what payment options your account supports are of your choice. And you just need to click the blue hyperlink of "choose more funding options" before placing the order to confirm your payment type

    20.Why I can not pay successfully with my Credit Card?

    If you can not pay smoothly with your Credit Card. Please make sure your Credit Card has sufficient funds first and also the order amount does not exceed your card limit. And please double check the billing information you submitted is correct.

    Please be aware other possible reasons that your purchase is declined:

    *Multiple repeated attempts with different cards.

    *Several large purchases made in a short amount of time

    *Purchases made in another state or country


    If you still can not pay success with your credit card, please try other payment options such as PayPal and Google Checkout.  If you have encountered any technical problem please kindly inform us at glodhome.com@hotmail.com  Have a nice shopping here!


    SUPPORT CENTER